Artificial intelligence isn't just for tech giants in Silicon Valley. Across Africa, small and medium businesses are beginning to harness AI to automate operations, improve customer service, and make better decisions.
Chatbots for Customer Service
WhatsApp chatbots are revolutionizing customer service for African businesses. From answering FAQs to processing orders, AI-powered chatbots handle routine inquiries 24/7, freeing up staff to focus on high-value tasks.
Predictive Analytics for Inventory
AI algorithms can analyze sales patterns to predict demand, helping businesses stock the right products at the right time. This is particularly valuable in markets where supply chains can be unpredictable.
Automated Bookkeeping
AI-powered accounting tools are making it easier for small businesses to maintain accurate financial records without dedicated accountants — a game-changer for the informal sector.
Our Commitment
At I-NNOVA CM, we're integrating AI capabilities into our suite of products. From smart search in our Marketplace to predictive restocking in our POS system, we're bringing AI-powered efficiency to African businesses.